Performance Intelligence Platform for Sales Teams - Built for NinjaPromo
NinjaPromo needed a way to evaluate, track, and improve performance of their growing sales team. Manual reviews, missed insights, and scattered feedback loops were holding them back.
Industry
MarTech / Sales Enablement
Client
NinjaPromo.io
Duration
Mar 2024 – Jul 2024
Project Information
We built a full-fledged internal analytics platform for tracking sales call performance across the organization. Sales leads can create accounts, onboard reps, and track calls via integrations with Zoom and Google Meet. Every call is automatically recorded, transcribed, and analyzed for speaking time, confidence scores, objection handling, and more. Managers receive clear summaries, improvement suggestions, and rep-level dashboards.
Technologies Used
Next.js
NestJS
PostgreSQL
OpenAI
Python
Team Composition
Fullstack Developer
AI Engineer
Product Owner
QA Specialist
Project Metrics
150+
Analyzed Calls in Beta
92%
Accuracy of Confidence Scoring
under 45 sec
Avg. Call Summary Time
4.8 / 5
Manager Satisfaction Score
Challenges and Solutions
Reliable Transcription from Multiple Sources
Ensuring clean audio from both Zoom and Meet APIs required custom handling and fallback systems.
Development Phases
Advantages of Choosing Sagtech
Fully Integrated Workflow
No need to upload files or switch tools – sales calls are tracked and analyzed in real time.
Actionable Feedback at Scale
Every rep gets fast, clear advice without needing a human reviewer for each call.
Org-Wide Insights in Minutes
Management sees patterns, top performers, and risks in one click.
OUR CLIENTS SUCCESS STORIES
Reviews
6
Rating
5/5
At SagTech, we focus on making our clients' experiences as bright and rewarding as possible. Here's what some of our satisfied customers have to say about working with us:
CEO of Wisy
Yaroslav Gordov
Working with SagTech has been exceptional. They delivered our mobile app and admin dashboard ahead of schedule and exceeded all performance expectations. Their deep understanding of investment platforms and user experience resulted in significantly improved processing speeds.
Head of Product in Wisy
Eugene Prokhorov
Professionals with excellent knowledge of fintech and automated investments. The project was completed with high quality: a user-friendly mobile and web application, and a well-thought-out admin panel. The team quickly addressed all challenges, including payment integration. If you need a reliable IT partner with a deep understanding of technology, I highly recommend them!
CEO of Kwikwins
Sergei Chervyakov
Outstanding team that transformed our backend infrastructure completely. The optimization work resulted in dramatically faster response times and near-perfect uptime in production. Every milestone was delivered ahead of schedule with exceptional attention to detail.
CEO of Yotewo
Alexander Kazhemyakin
Rare to find contractors who genuinely understand modern web development. Their work doubled our search engine visibility and significantly improved site performance. The scalable architecture they built handles our growing user base perfectly, supporting thousands of daily active users.
CEO of BullArena
Andrej Ruckij
A professional team with a deep understanding of blockchain technologies and the Play-to-Earn mechanics. The project was executed at a high level, from MVP development to the integration of cryptocurrency operations. The optimization of the gameplay ensured stable real-time performance.
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