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guest-flow

Guest Flow

GuestFlow is a user-friendly platform designed for hospitality management, offering a seamless way for hotel staff to manage bookings, track room availability, and handle guest services. It provides real-time updates on occupancy, requests, and staff schedules, streamlining day-to-day operations for front desk managers and hotel staff.

  • Industry

    Travel

  • Client

    GuestFlow

  • Duration

    Ongoing

Project Information

GuestFlow enhances hotel management by providing tools for tracking room status, fulfilling guest requests, and streamlining operations. The platform ensures smooth communication between hotel staff for efficient service delivery.

Technologies Used

React.js

Node.js

MongoDB

Express.js

AWS

WebSockets

Team Composition

Project Manager

2 Frontend Developers

2 Backend Developers

QA Engineers

Designer

Development Phases

  • 1

    Dashboard & UX Design

    Created a user-friendly and intuitive dashboard specifically designed for hotel staff. The interface allows for quick access to key information, streamlining daily operations and improving the efficiency of hotel management tasks.

  • 2

    Real-Time Notifications & Requests

    Integrated a system for instant notifications and alerts to ensure prompt attention to guest requests and VIP arrivals. This feature ensures that staff can respond quickly and provide exceptional service to guests, enhancing their overall experience.

  • 3

    Room & Service Management

    Developed a comprehensive tracking system for room occupancy and service management. This integration allows hotel staff to monitor room availability, track maintenance needs, and coordinate housekeeping, ensuring smooth operation and guest satisfaction.

  • 4

    Guest Profiles & Data Analytics

    Implemented personalized guest profiles that track preferences and previous stays. By leveraging data analytics, the system enables hotel staff to offer tailored services, creating unique, memorable experiences for each guest and fostering loyalty.

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Challenges and Solutions

Real-Time Data Processing

We optimized our backend using WebSocket technology, which provides instant updates and ensures the platform is highly responsive to user actions. This ensures real-time data processing, offering a seamless experience for users and eliminating delays in data displays and system interactions.

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Project Metrics

  • 150+

    Active Learners

  • 12,000+

    Rooms Managed

  • 5,000+

    Service Requests Processed

  • 85%

    Occupancy Rate

  • 5 minutes

    Avg. Check-in Time

  • 95%

    Staff Adoption Rate

DELIVERING EXCEPTIONAL RESULTS

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Reviews

3

Rating

5/5

At SagTech, we focus on making our clients’ experiences as bright and rewarding as possible. Here’s what some of our satisfied customers have to say about working with us:

Yaroslav Gordov

CEO of Wisy

Yaroslav Gordov

Working with @SagTech has been an exceptionally pleasant experience. Their team exudes professionalism at every turn, demonstrating not only a high level of expertise in their field but also a remarkable commitment to customer satisfaction.

Eugene Prokhorov

Head of Product in Wisy

Eugene Prokhorov

Professionals with excellent knowledge of fintech and automated investments. The project was completed with high quality: a user-friendly mobile and web application, and a well-thought-out admin panel. The team quickly addressed all challenges, including payment integration. If you need a reliable IT partner with a deep understanding of technology, I highly recommend them!

Sergei Chervyakov

CEO of Kwikwins

Sergei Chervyakov

An excellent team of professionals! The work was done with quality and on time. I appreciated their thoughtful approach, attention to detail, and transparency at every stage. They are always available and respond quickly to requests. I recommend them as a reliable IT partner!

Alexander Kazhemyakin

CEO of Yotewo

Alexander Kazhemyakin

It`s rare to find contractors who not only complete tasks but also genuinely immerse themselves in the project, offer great solutions, and think ahead. This is exactly the case here! I was impressed by their clarity, responsiveness, and attention to detail. Everything was done with quality, without delays or unnecessary fuss. If you are looking for a reliable IT partner who will not just "do as told" but help create a truly great product, feel free to reach out to SagTech!

Balint Tatay

CEO of Lannfield

Balint Tatay

From the very first conversation, it was clear that the team has a deep understanding of their field: they proposed thoughtful solutions, explained complex issues in simple terms, and took all nuances into account. The work was completed with high quality and on time, and the results exceeded expectations.

Andrej Ruckij

CEO of BullArena

Andrej Ruckij

A professional team with a deep understanding of blockchain technologies and the Play-to-Earn mechanics. The project was executed at a high level, from MVP development to the integration of cryptocurrency operations. The optimization of the gameplay ensured stable real-time performance.

Advantages of Choosing Sagtech

  • planning

    Intuitive Hotel Management Dashboard

    Manage every aspect of hotel operations through a sleek, user-friendly dashboard. From reservations and housekeeping to revenue tracking and customer feedback — everything is centralized and accessible in real time.

  • testing

    AI-Powered Automation for Seamless Service

    Elevate guest experiences with intelligent automation. Our AI tools handle routine tasks, personalize interactions, and optimize resource allocation — enabling your staff to focus on what matters most: exceptional hospitality.

frequently asked questions

  • Absolutely! We specialize in tailored solutions designed to meet your business needs, whether it`s a booking system, customer portal, or mobile application.

  • Yes, we integrate with GDS like Amadeus, Sabre, Travelport, and other APis to provide real-time availability, pricing, and booking capabilities, enhancing your platform`s functionality.

  • Yes, we develop corporate travel management tools for expense tracking, policycompliance, route optimization, and seamless booking processes for employees.

  • Our platforms focus on personalization, seamless booking, real-time updates, and user-friendly interfaces, making travel planning easy and enjoyable.

  • All our solutions are designed with scalability in mind, ensuring they grow seamlessly with your business needs and customer base.

Have a project? Let’s get in touch!

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Reviews

3

Rating

5/5

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  • 1

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